Job Description

Part-Time Volunteer Coordinator

Traditions Health is seeking a new Part-Time Volunteer Coordinator to join our growing Hospice Team in Indianapolis! Company Description At Traditions, our people are at the heart of everything we do. Everyone on our team from our nurses to our leadership has a special part to play in our mission of providing exceptional, compassionate health care in the homes of our patients. We're just as committed to building a positive and collaborative work environment that invites and values everyone. We offer frequent opportunities for growth, investing in our team members' futures with ongoing training and support. Since 2008, Traditions Health has been a leader in high-quality home health, hospice, and palliative care. We have grown from a single location to more than 115 locations across 18 states, allowing us to broaden our service area and reach more patients needing compassionate quality health care in the home. Our goal is to help patients have the best quality of life possible surrounded by the people they love. Our healthcare professionals are there when patients need us, providing the care they need in the place they want to be - home.

What Can Traditions Health Offer?

• Work/Life Balance
• Career Advancement Opportunities
• Competitive Pay and Benefits
• Supportive Senior Staff
• Autonomy

Job Qualifications

Primary function is to act as liaison between hospice and the volunteers regarding patient/family needs. Responsibilities include development and promotion of volunteer programs and maximizing resources.

Education:

High School Graduate, Graduate of an accredited college/university is preferred

Experience:

2 years experience in recruitment & management of volunteers, preferred. Hospice/Healthcare volunteer administration preferred.

Skills:

• Ability to establish and maintain effective working relationships with the IDT and the lay and professional public
• Computer Proficient, including Microsoft Suite (Word, Excel, PowerPoint) and email applications
• Must be confident in presentation skills and able to address groups of various sizes as well as train individually in a one-on-one setting

Transportation:

Reliable transportation and valid and current driver's license and auto insurance

Environmental and Working Conditions:

Works in an office environment, promoting efficient functioning and coordination of all agency activities to insure the highest level of professional patient care. Ability to work a flexible schedule; ability to travel locally for recruiting and community events; some exposure to unpleasant weather.

Physical and Mental Effort:

Sitting is required. Requires ability to handle stressful situations in a calm and courteous manner at all times. Requires working under some stressful conditions to meet deadlines and agency needs.

Essential Functions:

• Recruits, selects, trains and coordinates hospice volunteers.
• Demonstrates knowledge of, and ensures compliance with, all local, state and federal laws relating to the recruitment, training & retention of volunteers.
• Develops the volunteer program through collaboration with the IDT and administration personnel.
• Provides volunteers per the Hospice patient's Plan of Care. Monitors the volunteers' adherence to the patient's plan of care.
• Promotes Agency philosophy to ensure quality of care.
• Establishes a public relations program to foster good working relations with the volunteers & the community.
• Carries out other duties as assigned by the IDT.
• Actively recruits on a regular basis for patient needs, as well as community/facility needs and administrative needs.
• Meets deadlines for monthly reports, including cost savings reports, renewable requirements and Retention/Recruiting Logs.
• Follows company, Medicare and state guidelines in regard to training new volunteers and completing a volunteer files on each volunteer.
• Reviews and processes volunteer documentation in a timely manner and in compliance with Medicare, state licensing laws and Company policies
• Maintains and meets volunteer hours in compliance with Medicare requirements for reimbursement
• Plans and coordinates Hospice Memorial Service using the guidelines in the Memorial Service Manual.
• Carries out all duties outlined in the Volunteer Coordinator Manual.
• Carries out other duties as assigned by Executive Director and/or Regional Volunteer Program Manager.

Equal Employment Opportunity:

Traditions Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination of any kind based on race, color, sexual orientation, national origin, disability, genetic information, pregnancy or any other legally protected characteristic.

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