Service BDC Agent - Mercedes-Benz of Manchester Job at Group 1 Automotive, Inc., Manchester, NH

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  • Group 1 Automotive, Inc.
  • Manchester, NH

Job Description

Job Description

Overview:

Service Business Development Center (BDC) Agent
Mercedes-Benz of Manchester | A Group 1 Automotive Dealership

 

Mercedes-Benz of Manchester , part of the fast-growing Group 1 Automotive family, is looking to add a Service Business Development Center (BDC) Agent to our Service Team.

What We Offer...
  • Competitive compensation

  • Health, Dental, and Vision Insurance

  • Life and Disability Insurance

  • 401(k) with company match

  • Paid vacation and holidays

  • Employee Stock Purchase Plan

  • Employee Vehicle Purchase Program

  • Professional, supportive work environment

  • Ongoing job training and advancement opportunities

Responsibilities & Duties...
  • Efficient and accurate work in accordance with dealership and factory standards
  • Maintain an organized area
  • Answering switchboard phones
  • Soft transferring incoming calls
  • Communicate directly with service advisors, and clients regarding the status of the service work
  • General computer tasks
  • Respond to incoming client request emails
  • Follow up with clients after service
  • Filing (Service Repair Orders, Parts Counter Tickets, Car Deal Files, and Hard Copies)
  • Adhere to our values: Integrity, Transparency, Professionalism and Teamwork
  • Appointment scheduling
  • Regular attendance consistent with company attendance policy
Qualifications...
  • Auto dealership Internet or Business Development Center (BDC) experience is a plus!
  • Superior communication and customer service skills
  • Solid working knowledge of the Internet
  • Maintaining a positive, can-do attitude
  • High School Diploma or equivalent

Pre-employment Requirements:
All applicants must successfully complete background checks, a motor vehicle record (MVR) check, and drug screening.

Group 1 Automotive , a Fortune 250 company, is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom.

If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. 

To learn more about our company, visit

 

Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify .

IND4

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