Job Description

Overview

Desktop Support Technician II/ Technical Support / Onsite/ LaGrange Georgia

Our client is a Leader in the Manufacturing industry. Based out of LaGrange GA they are looking to hire an IT Help Desk Support Technician II on a CTH basis. Our client takes pride in being a global leader in high-performance floor mats, blending American-made craftsmanship with innovative design that protects floors, enhances safety, and showcases brand identities. Contract Duration: 6 Months

Responsibilities

• Provides phone, manufacturing floor and remote support to end users for computer, application, system, device, access and hardware issues
• Identifies, researches and resolves technical problems of moderate complexity
• Responds to telephone, email and online requests for technical support
• Documents, tracks, and monitors the problem using applicable systems and tools

Required Skills & Experience

• Windows 7, 10, 11 set up and support
• Office 365 support
• Desktop and label printer support
• SMB network basic troubleshooting and support
• Requires an associate's degree or its equivalent. Works under moderate supervision.
• Requires 2-4 years of related experience.

Desired Skills & Experience

• Windows server administration
• Office 365 administration
• Desktop set up scripting
• PowerShell scripting
• Mitel phone systems
• Microsoft Intune Windows Autopilot

Benefits

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRPs Employment Accommodation policy. Applicants need to make their needs known in advance.

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