Job Description
Department: Information Technology Services
General Work Hours: 35 hours/week; Monday, 12pm-8pm; Tuesday- Thursday, 12pm-9pm; Friday, 12pm-4pm (flexibility to work additional hours when needed)
Reports To: Director, IT Systems
FLSA Status : Non-exempt
Location: Midtown Manhattan
The New York City Bar Association (City Bar), founded in 1870, is a voluntary association of lawyers and law students. The City Bar’s mission is to equip and mobilize the legal profession to practice with excellence, promote reform of the law, and uphold the rule of law and access to justice in support of a fair society and the public interest in our community, our nation, and throughout the world.
JOB FUNCTION Primary responsibilities include, but are not limited to:
- Training and supporting City Bar employees’ PC related requirements and upgrading/imaging local Desktop PCs and laptops.
- Setting up, troubleshooting, managing Audio Visual equipment, and Zoom meetings/webinars
- Note: Approximately 65% is for IT work and 35% of the time is on A/V work
- Collaborates as part of an implementation team on larger projects and individually provides services on support calls
- Providing user support and training, and documenting the solution for ongoing support
- Supporting the Data Network and involved in troubleshooting PC and A/V equipment, computers, printers and network/AV equipment inventory
- Participating in the development of quality assurance steps, technical standards and operational procedures
QUALIFICATIONS, SKILLS AND REQUIREMENTS - High school diploma or GED
- Minimum 6 months of relevant work experience required (internships and school projects acceptable)
- Understanding of IT and A/V technologies and hands-on experience working with IT equipment effectively
- Microsoft Windows Networking
- Windows desktop and server platform knowledge
- Basic printer troubleshooting
- Proficient in Microsoft Office 365
- Working knowledge of HTML
- Customer service experience a plus
- Good communication skills with a polite demeanor
- Strong time management skills and able to prioritize workload effectively
- Ability to troubleshoot and problem solve
- Lift equipment weighing up to 50 pounds (equipment set-ups and relocations)
- This is an on-site position 100% of the time; must work in the office
- Able to work additional hours when needed for events or to cover for others on occasion
Candidates must be authorized to work in the United States. We are not able to sponsor visas for this position. Starting salary for this role is $48,500 - $50,500 (based on experience) for a 35-hour workweek; additional pay provided for hours worked beyond 35. We provide a competitive benefits package including generous paid time off (vacation, personal, sick time, holidays including closing this year between Christmas and New Year’s day, day off each year for volunteer work, extra time off in the summer), choice of medical plans (some offered at almost no charge to employee), dental, vision, 401K, life insurance, commuter benefits program, Employee Assistance Program, short-term/long-term disability insurance, employee discounts, and more!
To apply: It is suggested that qualified applicants include a cover letter, to explain why you are interested in the position, but it is not required to apply.
We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply. We welcome all kinds of diversity. It is the policy of the Organization to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, age, national origin, alienage or citizenship status, gender (including gender identity), sexual orientation, disability, arrest or conviction record, pregnancy, credit history, salary history, caregiver status, marital status, partnership status, or status as a victim of domestic violence, stalking and sex offenses, religion, sex, genetic information, military status, unemployment status or any other characteristic as protected by law. With regard to the Americans with Disabilities Act and other related laws, the City Bar will endeavor to make reasonable accommodations for persons due to their religious beliefs, disability, pregnancy, childbirth or related medical condition or because the individual was a victim of domestic violence, sexual violence or stalking.
Job Tags
Full time, Temporary work, Work experience placement, Summer work, Work at office, Local area, Relocation, Visa sponsorship,